@extends('layouts.admin')
@section('title', 'Support tickets')

@section('content')
@php $view = request('view', 'open'); $prio = ['urgent' => 'danger', 'high' => 'warning', 'normal' => 'light', 'low' => 'light']; @endphp
<ul class="nav nav-tabs mb-3">
    @foreach (['open' => 'Open', 'mine' => 'Assigned to me', 'closed' => 'Resolved / closed', 'all' => 'All'] as $k => $l)
        <li class="nav-item"><a class="nav-link {{ $view === $k ? 'active' : '' }}" href="?view={{ $k }}">{{ $l }}</a></li>
    @endforeach
</ul>
<form class="filters row g-2 align-items-end">
    <input type="hidden" name="view" value="{{ $view }}">
    <div class="col-md-4"><input name="q" value="{{ request('q') }}" class="form-control" placeholder="Ticket number or subject"></div>
    <div class="col-md-3"><select name="category" class="form-select"><option value="">All categories</option>@foreach ($categories as $id => $l)<option value="{{ $id }}" @selected(request('category') == $id)>{{ $l }}</option>@endforeach</select></div>
    <div class="col-auto"><button class="btn btn-outline-primary">Filter</button></div>
</form>
<div class="card">
    <div class="table-responsive">
        <table class="table table-hover">
            <thead><tr><th>Ticket</th><th>Subject</th><th>User</th><th>Category</th><th>Priority</th><th>Assigned</th><th>Status</th><th>Opened</th></tr></thead>
            <tbody>
            @forelse ($tickets as $t)
                <tr>
                    <td><a href="{{ route('admin.tickets.show', $t) }}" class="fw-semibold text-nowrap">{{ $t->ticket_number }}</a></td>
                    <td>{{ \Illuminate\Support\Str::limit($t->subject, 60) }}</td>
                    <td>{{ $t->user->displayName() }}</td>
                    <td>{{ $t->category?->label }}</td>
                    <td><span class="badge text-bg-{{ $prio[$t->priority] ?? 'light' }} border">{{ ucfirst($t->priority) }}</span></td>
                    <td class="small">{{ $t->assignee?->displayName() ?? '—' }}</td>
                    <td>@include('partials.status', ['status' => $t->status_id])</td>
                    <td class="small text-nowrap">{{ ist($t->created_at) }}</td>
                </tr>
            @empty
                <tr><td colspan="8"><div class="empty-state"><i class="bi bi-life-preserver"></i>No tickets here.</div></td></tr>
            @endforelse
            </tbody>
        </table>
    </div>
</div>
<div class="mt-3">{{ $tickets->links() }}</div>
@endsection